Total Delivery TimeProcessing Time+Shipping Time. Processing Time: Before shipping your order, normally we need 2-5 business days to prepare your products. The processing time is separate from the shipping time. Kindly note a small number of orders may still need between 57 business days depending on stock availability. We will ship to the address you entered before you pay, please make sure the shipping address is correct. If you want to change the address, please contact us at [email protected] within 12 hours. Shipping time: Generally, for Global Shipping, it will take 12-25 business days for your orders to reach you, some distance area might take even longer. For US Domestic Shipping, it will be delivered in 3-7 business days for most US, some distance area might take a bit longer.
2. Why is my order taking so long to ship?
If you have not received the package for a long time or the logistics information has not been updated, please contact our customer service center by email: ([email protected])
We will make every effort to deliver your package on time. However, delays may occur due to invalid addresses, customs clearance issues, public holidays, peak seasons, etc. Your patience is highly appreciated.
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